Anti-Spam Policy

Last updated: April 1, 2026

1. Zero Tolerance

WhatsSMS.io, operated by Lagash Ltd, maintains a strict zero-tolerance policy against spam and unsolicited messaging. We are committed to preventing the misuse of our platform for sending unwanted messages.

2. What Constitutes Spam

For the purposes of this policy, spam includes:

  • Messages sent to individuals who have not provided explicit consent to receive them
  • Bulk messages sent to purchased, scraped, or harvested contact lists
  • Messages that misrepresent the sender's identity or purpose
  • Repeated messages to recipients who have opted out or unsubscribed
  • Messages promoting illegal activities, scams, or fraudulent schemes
  • Phishing attempts or messages designed to steal personal information

3. User Obligations

All users of WhatsSMS.io must:

  • Obtain explicit opt-in consent from all message recipients before sending
  • Include a clear and easy opt-out mechanism in all marketing messages
  • Honor opt-out and unsubscribe requests immediately
  • Clearly identify themselves and their business in all messages
  • Comply with all applicable anti-spam laws including CAN-SPAM, GDPR, PECR, and TCPA
  • Maintain records of consent for all contacts

4. Enforcement

We actively monitor our platform for spam activity. If we detect or receive reports of spam originating from a user account, we will take the following actions:

  • First offense: Warning and temporary suspension of messaging capabilities
  • Second offense: Extended suspension and review of account activity
  • Severe or repeated violations: Permanent account termination without refund

5. Unsubscribe Management

WhatsSMS.io provides built-in unsubscribe list management. When a recipient opts out, they are automatically added to your unsubscribe list, and the platform will prevent further messages from being sent to them.

6. Reporting Spam

If you receive unsolicited messages sent through our platform, please report them to [email protected] with details including the sender's number, message content, and date received. We will investigate promptly and take appropriate action.

7. Contact

For questions about this Anti-Spam Policy, contact us at [email protected].